Griaule Biometrics

[ENGLISH]

Dear customer,

what OS are you using? And what demo did you download?

Because i did test BioMini and it works great.

[PORTUGUÊS]

Prezado cliente,

qual SO você está usando? E qual demo você fez download?

Porque eu testei o BioMini e funcionou bem.

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Davi Stuart Zilli

Griaule Support Team

Dear Davi,

Thank you for your reply.

I am using Windows XP. I have also test it under Windows 7 64 bits.

I have done the test in a fresh install of Windows XP and didn´t work. If I use another library that can be downloaded from Internet the reader works OK.

I have downloaded the Fingerprint SDK 2009 from the customer´s download section. There is a demo that is what I am using. The Suprema BioMini is new, that´s why we suppose it has changed the Vendor ID. When I load the official drivers in the Device manager it gives me the VID: 16D1 and the PID: 0400. When I don´t load any driver it says VID: 16D1 and the PID: 0401.

Thank you very much for your time,

Ignacio.

Dear Ignacio,

did you try to download our latest version?

If yes, i'll do the tests to make sure that the BioMini is or isn't working.

I tryed the BioMini on Windows 7 86x and it works.

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Davi Stuart Zilli

Griaule Support Team

Dear Davi,

Thank you again for your response.

As I said I downloaded the Fingerprint SDK 2009 from the customer´s download section and both the FingerCap 2.0 and 2.1 versions. I Have also tried two versions of Suprema official driver.

Could you please tell me if the Vendor and Product Id is equal of yor Suprema BioMini reader?

Thank you very much,

Ignacio.

Dear customer,

USB\VID_16D1 & PID_0400, is the same. 

Dear Davi,

Do I have to use the official Suprema drivers for Windows XP or the FingerCap driver?

Thank you,

Ignacio.

Dear Ignacio,

our fingercap doesn't support the BioMini, please, download the manufacturer driver from their website.

http://www.supremainc.com/eng/bbs/bbs.php?bbs_code=10024&bbs_cate=1#

If the problem persists, don't hesitate to contact us.

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Davi Stuart Zilli

Griaule Support Team

Hi,

I plan to buy Suprema BioStation, BioLite and BioEntry mobile readers. I am aware that Griaule SDk supports Suprema BioMini. Does it also the listed mobile readers from Suprema?

Thanks

Dawodu Oluwasegun

Dear Dawodu,

unfortunatelly our SDK does not support the listed mobile readers from suprema.

If you have another doubt, don't hesitate to contact us.

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Davi Stuart Zilli

Griaule Support Team

We have the same problem and we found the soluition

We work with JAVA sdk.

YOU MUST have the lastet Fingerprint SDK java 2009 for been sure please download it from Griaule again, it exists a window of time of SDKs that does not work with suprema biomini

At lest you need in your application path the following files from Finderprint sdk 2009 bin directory( windows): GrFinger.java, grfingerjava.dll, pthreadVC2.dll, CapPluginSuprema.dll, UFScannerC.dll

You need to install a driver from Suprema (Sup_Fingerprint_Driver-W2K(1.0.1.1).exe) .

In operation, startcapture and stopcapture are particulary slow in this scanner, we need to put thread.sleep instructions in order to give time to the reader in this operations.

Dear customer,

We're glad that the community is helping to improve our forum.

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Davi Stuart Zilli

Griaule Support Team