Hello, I bought an license Integrator 150 pack and I have to format and reinstall the windows of one computer, how can I back up the license?
Hello, I bought an license Integrator 150 pack and I have to format and reinstall the windows of one computer, how can I back up the license?
The procedure indicated in the case, it would be Revoke , which may be performed through our website. Recalling that the same is limited by polícas of our company.
Best Regard´s
Marcos Lisboa
Griuale Support Team.
Check this link:
http://www.griaulebiometrics.com/page/en-us/license_management/reinstall_license
think that this is what you are looking for... you have to be logged to see this page.
Howdy
An integrator licence only has one product key. Does this mean you will revoke all licenses?
Regards
Craig
Dear customer,
No, it won't revoke all the licenses, the same thing for the 5 license pack.
You'll revoke one per one.
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Davi Stuart Zilli
Griaule Support Team
Davi,
Hi there, I'm trying to revoke all licenses one by one but it seems like you can only have one license without been assigned right?
I revoked one of my licenses but I cannot revoke anotherone since it's from the same product key.
Is there any way to revoke all of them instead of revoking and assingning one by one?
Dear customer,
You can't revoke all licenses by yourself. We have a limit of 30% to revoke.
When you reach this limit you have to send an e-mail to us explaining why you want to revoke, the product key, and etc...
If you have another doubt, don't hesitate to contact us.
--
Davi Stuart Zilli
Griaule Support Team
Howdy
I've just tested the Revoke functionality on the website using our actual integrator 150 licence.
After entering the Product Key, I thought the site might have asked for the particular MAC address I wanted revoked, but it just seemed to revoke everything. Unfortuately I had only consumed one licence at the time so I'm not sure what would have happened if I had more.
The licence is in production now so I can't really test this. Is anyone able to describe the process of revoking a single unit of a integrator licence? (ie. How do I say I want to revoke the licence associated to MAC address ABCD1234 from product key XXXX-XXXX-XXXX-XXXX)?
Cheers
Craig