Griaule Biometrics

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oajaja
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Cannot access licenses.

Hello,

I have noticed that periodically when i try to generate licenses from the web interface, i get an access denied error. This seems to correct itself after some hours, but I do not know why this happens.

Currently I want to generate one for a client, but cannot.

Is there a solution to this?

davi.st1
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Joined: 2010-08-26
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Dear customer,

 

we're trying to solve this. We ask your patience.

 

Our team are working to get better always.

 

Best regards,

-------------------------------

Davi Stuart Zilli

Griaule Support Team

oajaja
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Hello,

In addition to my earlier post (that issue still persists by the way),

I want to find out if it's possible to download licenses from the griaule website using an API or something.

I need to develop an application to manage my licenses and I will like to download the licenses using this same application.

kindly advice on this

JB
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Joined: 2010-09-15
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Dear customer,

We do not have an API for that, all the licenses have to be downloaded from the website.

If you have more questions, let us know.

 

Jan Beeck

Griaule Support Team