I have purchased 5 user licence in the username of , the status is showing not approved, what does it mean?
Thanks
I have purchased 5 user licence in the username of , the status is showing not approved, what does it mean?
Thanks
Dear customer,
I can see through your account that you have a five license pack already available for use and there's also a pack which is not aproved yet.
You will have to wait for the payment confirmation to have these other five licenses.
The time spent on this depends on how long your payment method takes to confirm that.
Hope it helps,
Best regards.
--
Matheus Smythe Svolenski
Griaule Biometrics Support Team