I have a ComputerID (www.digitalpersona.com) reader but I haven't been able to initialize it using Griaule's GrFinger desktop Identity software. When I try to read fingerprints the message "Initializing reader" appears and nothing else happens.
I tried other units (I have a whole bunch of them in the company), the readers are working, so hardware problem is ruled out. I tried reinstaling the reader's driver and we ruled out driver problems as well. I just don't seem to get it to work.