Service privilege level
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The Biometric Logon Server service runs on SYSTEM account, thus having system-level privileges as any other system service. |
Memory consumption
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For performance purposes, during its startup the Biometric Logon Server service fetches to memory all fingerprints stored in the Active Directory database replica of the Domain Controller. Hence the service may allocate a considerable amount of memory, but there's no noticeable memory consumption change during the normal service usage (biometric authentication operations). |
Fingerprints replication through the domain
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Although users' fingerprints are replicated among all Active Directory databases located in the Domain Controllers, any change in a user's fingerprint will appear to all Domain Controllers only after their synchronization. Nevertheless, such delay can be noticed only by "Fast Logon" users. |
Support
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The unregistered copies of Biometric Logon Server are provided "as is", with no warranty or support, although questions and comments can be posted on our web-based forum:www.griaulebiometrics.com/page/forum. Bugs can be reported in the forum too. |
Registered versions feature e-mail support. Please use our contact form for support with the following information in hands:
- Your Griaule customer username;
- Operating system used;
- Detailed description of problem, with error message and any other information that might be relevant.